10-15 numbers are long distance access codes that allow customers to bypass, or dial around, their existing long distance provider on any call by entering a few extra digits before making a call and without having to switch long distance carriers.
To make a call to Canada or the United States, dial 10-15-565 + 1 + area code + phone number. To call an international destination, dial 10-15-565 + 011 + country code + phone number. After dialing 10-15-565, do not wait for the dial tone. Just dial 10-15-565 and the subsequent numbers in one consecutive sequence.
Yes. You can use 10-15-565 no matter which long distance provider you are signed up with.
Your charges appear on your regular phone bill in a section marked Other Carrier Messages – LooneyCall. Your bill will list the date, time, phone number, location, duration and charge of each call made.
No. The 10-15-565 service is available to land lines only.
Yes.
Calls to cellular phones in some international destinations or special country code terminations (institutions such as army bases, universities, hospitals, banks and government offices) are billed at a higher rate. Check our rate table to confirm the prices.
10-15-565 is available across Canada except in Northwest Territories, Yukon, Nunavut and independent telephone company areas. 10-15-565 is not accessible from cellular or pay phones. Please contact our customer service representatives by dialing 416 279-1368, 1-866 785-5869 or 10-15-565-0 or emailing info@looneycall.ca for other alternatives.
Rates are the same 24 hours a day, 7 days a week.
With LooneyCall, the bundle of minutes for the first looney allows the per-minute rate to be much cheaper. Even if you don’t use up all the minutes available in the first dollar, you will still be charged a dollar.
At times, technical difficulties may arise due to variety of factors. During peak hours, congestion in the country/destination area may obstruct a call from completing. Also, there could be a network issue in the country/destination that is being phoned. Furthermore, calls may not complete to a mobile if the terminating user is not in a serviceable area. If you are experiencing some problems, please feel free to report them to customer service by dialing 416 279-1368, 1-866 785-5869 or 10-15-565-0 or emailing info@looneycall.ca
No. There are no additional service charges. Taxes are applicable from your phone company.
10-15-565 is not a subscription service. Just dial 10-15-565 before calling long distance.